Help. I had to reboot and it never came back up.

[woodyak]

I'm on hold with the support line now. What are the basic troubleshooting steps when it doesn't come back online? I looked at my signal strength and it's the same as normal. My OTA stations come in normal but I my little satellite dealie is red and I'm not getting anything from the Dish. Grrrrr.

 

[Sean Mota]

Unplug/plug the receiver...

 

[woodyak]

Did that. I unplugged and waited for about 30 seconds and plugged it back in. Same thing. OTA works fine (except for the menus) I get nothing from the Voom Satellites. My signal strength is in the mid 70's and it's raining out.

The reason I rebooted was because the picture kept cutting in and out on me.

 

[Mr. Biggles]

My signal strength is in the mid 70's and it's raining out.

The reason I rebooted was because the picture kept cutting in and out on me.

Wait till the rain stops and see what happens.

 

[woodyak]

It's back. The rain has slowed down and the signal is in the low 80's now. I rebooted and it came back up. I'm not too happy that a little rain killed my signal. Maybe they'll upgrade my dish size.

 

[Mr. Biggles]

It's back. Maybe they'll upgrade my dish size.

A properly peaked dish with the latest software should be around 95-96 during clear weather. A larger dish certainly won't hurt.

 

[woodyak]

The installer was not happy with the signal I was getting when he put it in. He said it was the weakest signal he's ever gotten despite having a clear sky. I'll talk to Voom and see if they'll upgrade me.