Dish should accommodate him with the DPH 42 Switch but he'll want to insist to the installer that he use a Duo Hub, not 2 Solo hubs from the switch
Agree. I should have made it clear that the OP should in NO WAY pay any additional cost for additional install equipment--ONLY a 2nd H3 box is a required additonal cost. Dish Corp. has always privided all the extra hardware install goodies (and labor) included in any one-time cost upgrade deals; Dish has only EVER requrired an
additional fee for any additional STB's (DVR's/Clients) if it would exceed the number Dish officially subsidizes--AT THE TIME OF INSTALLATION--not AFTER the subscriber has signed OK for the install.
I've dealt with contractors who have tried to charge extra for hardware or labor that Dish will cover, and the contractors are supposed to cover that, as well. Yeah, I know that for a Contractor if it means using switches and other hardware, they view it as a less $$ left over after what Dish pays them (and I did know how much Dish was paying them), but if they have to throw in a splitter or diplexer (let alone a switch), break a sweat, or spend 5 minutes more than the install ought--in their own minds, they feel aggrieved and UNETHICALLY demand MORE MONEY for EVERYTHING--EVERY little piece of hardware or extra foot of cable and covertly add more $$ to cover what they think they are entitled for the extra "trouble" (labor) of the job. The problem is, if the arrangements were directly with Dish at the quoted and
charged price that includes EVERYTHING (parts and labor), then the contractor assigned the install MUST perform all the labor and provide all parts necessary at the rate Dish pays them to do so.
I suppose if someone contacts and works with a retailer exclusively, one can expect the pricing to differ--sometimes better (perhaps a few extras and making things happen that even direct with Dish won't do), sometimes not--than directly with Dish. That would be between the retailer and the customer, and that would be ethical, IMHO.
Sorry, but in parts of the country were people are not always "nice" nor "honest" this is the NORM when dealing with Dish/DirecTV retailers/contractors. I did have ONE honest retailer who I did give my business to a few times for some special situations, but he was pretty old (a GOOD thing), from another, more gential, time, and he, sadly, retired. I doubt he is alive, but he was a good, honest man, who provided good support. Those of you in the "nice people" part of the country, I'm sure, have good retailers/contractors, and you are fortunate.
Long post, but I had to get it all out.
