How do I get my local instaler to make the effort to get me HD off of 61.5? I tried getting new service and the low LOS of the western HD sat. prevented the instalation. When I took to reciever bach and said something about "Eastern Arc" they just said "you can't get that yet". They never mentioned maybe using 2 dishes or made any effort to get me service. I was like "oh well, see ya". Bad sales force not making any effort to attract subscribers! Would I have better luck calling DishNetwork directly to arrange hook-up?