Help! Cannot Record PPV!

[MI_SAT]

Just had two R10s installed yesterday. I have only played around with one of them. Have tried twice to purchase/record a PPV movie, and the R10 never records it.

On the history, it inticates,"This program was not recorded because the recorded had an internal error: 4."

Any clue as to what is going on? Please help!

 

[deezoneezo]

Not sure about that particular error. A few suggestions though. Reboot system and try again. Purchase movie/event and note time and channel it will be played. Record that time/date/channel manually. Good luck. Also does it do this on both R10's?

 

[MI_SAT]

Having had these for less than 24 hours, I haven't had an opportunity to try the second one yet.

I was able to record off the guide twice with no problem after my PPV problems. I am trying PPV again here in 5 minutes, so hopefully it works.

 

[MI_SAT]

Third time must be a charm. It seemed to record the PPV movie this time. (Though I haven't seen proof -- just the red light is on.)

Will have to test the second unit soon.

Would still like to know that that error was.

 

[slacker9876]

While it may not apply now, in the future you may want to order all PPV on the website, then you can record to one or both DirecTiVo's. I think I started doing this because I ordered a PPV on a standard receiver then I was ticked because my DVR only got the first 5 minutes. FWIW.

 

[Rick4464]

While it may not apply now, in the future you may want to order all PPV on the website, then you can record to one or both DirecTiVo's. I think I started doing this because I ordered a PPV on a standard receiver then I was ticked because my DVR only got the first 5 minutes. FWIW.

So if you order online, you can pick up the PPV an all of your receivers and not just one? I know when I ordered PPV in the past, I could only watch it on the one unit that I ordered it from.

 

[silversurfer]

That is correct. If you order a PPV online it is available on all the receivers on your account.