I downloaded some shows last night from HBO on Demand, and they are being deleted. I subscribe AEP, so of course its free for me to watch. Dish customer services tell me to go to DVR>rentals and there nothing in the folder. Then he tells me go to system status to check hard drive failure. Places me on hold for another 5 minutes and found out over 3000 people have submitted a complaint about this issue. What the hell are we paying $12 dvr fee service if they can fix an issue that been going on months. Its annoying as hell.
HBO on Demand recordings being deleted after downloaded!
- Thread starter rusty813
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I'm not sure if this is the reason but I know some rentals do not stay on the DVR permanently. Since you watched the movie through VOD this may be the reason. This may also just be a software problem as well.
Video on Demand is PPV and HBO on demand is completely different. It stays for 30 days, this issue started for me 1 month ago. Video on Demand doesn't go to the rental folders, there is its own folder and that stays for 24 hrs. Even if it suppose to stay for 24 hrs it only been 9 hrs, so there is a glitch.
One hopper or two? Hopper or Hopper with Sling? How are you ip connected?
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