Hi,
I have been using a Mercury II for a few years now and I decided to buy another box for a backup. So I set out to buy another FTA box and I got an nFusion Phoenix. Suppose to be a top of the line from what I have read.
I bought it in March of 09 and recently decided that I should get it out and make sure that it works. I cannot get it setup to function properly. The instruction book that came with it is just about useless due to lack if information.
I began looking around on the internet for help or information and I do not find much of anything about it. I also do not find anything about it with a search of this forum either. Two instruction CD's came with it but they do not address setting up through the menus.
I did find a YouTube of the setup at This forum will not allow me to list the URL . The menu shown on YouTube is nothing like the menu on my Phoenix. Maybe it is not even the same box. If mine did have a menu similar to the one on the YouTube example I could set it up without a book. At this time it looks as though I might have a software problem. It is not a dish aiming problem since I am already getting stations from four satellites with the Mercury.
I thought about going back to Go-satellite where I bought it. I notice that they are not listed at the top of this forum anymore. I find that with Go-satellite they will only provide support for the first seven days.
If anyone has experience with the Phoenix or can otherwise help out I would appreciate any input that I could get.
One question that I would also have is since I have connected it through the Mercury II. Do I need to run it with the LNB power off? I would assume that the Mercury will power the LNB's as long as the switch on the back of the Mercury is turned on.
Thanks for the help.
I have been using a Mercury II for a few years now and I decided to buy another box for a backup. So I set out to buy another FTA box and I got an nFusion Phoenix. Suppose to be a top of the line from what I have read.
I bought it in March of 09 and recently decided that I should get it out and make sure that it works. I cannot get it setup to function properly. The instruction book that came with it is just about useless due to lack if information.
I began looking around on the internet for help or information and I do not find much of anything about it. I also do not find anything about it with a search of this forum either. Two instruction CD's came with it but they do not address setting up through the menus.
I did find a YouTube of the setup at This forum will not allow me to list the URL . The menu shown on YouTube is nothing like the menu on my Phoenix. Maybe it is not even the same box. If mine did have a menu similar to the one on the YouTube example I could set it up without a book. At this time it looks as though I might have a software problem. It is not a dish aiming problem since I am already getting stations from four satellites with the Mercury.
I thought about going back to Go-satellite where I bought it. I notice that they are not listed at the top of this forum anymore. I find that with Go-satellite they will only provide support for the first seven days.
If anyone has experience with the Phoenix or can otherwise help out I would appreciate any input that I could get.
One question that I would also have is since I have connected it through the Mercury II. Do I need to run it with the LNB power off? I would assume that the Mercury will power the LNB's as long as the switch on the back of the Mercury is turned on.
Thanks for the help.