Got the bill fixed! Thanks!

[lern4483]

Thanks iceberg and the folks who
Suggested calling Direc retention again.
This time I explained again the high price
I was paying. Without blinking an eye the
Csr gave me credits plus promos on movie
Packages saving me 45 bucks.

Issue closed. I'm very happy they finally took care if me.

I really love the service and did not want to leave or downgrade.

 

[Rey]

Thanks iceberg and the folks who
Suggested calling Direc retention again.
This time I explained again the high price
I was paying. Without blinking an eye the
Csr gave me credits plus promos on movie
Packages saving me 45 bucks.

Issue closed. I'm very happy they finally took care if me.

I really love the service and did not want to leave or downgrade.

congratulations. its good to be happy

 

[Mr Tony]

very cool. Glad you got it all straightened out

 

[lern4483]

very cool. Glad you got it all straightened out

Thanks all for some great ideas to save
Some money. Also stay put with the best Hd!

 

[Jimbo]

Thanks iceberg and the folks who
Suggested calling Direc retention again.
This time I explained again the high price
I was paying. Without blinking an eye the
Csr gave me credits plus promos on movie
Packages saving me 45 bucks.

Issue closed. I'm very happy they finally took care if me.

I really love the service and did not want to leave or downgrade.

I see your persistence paid off !!!

Glad to see you got it taken care of !!!