- Apr 24, 2008
- 3,219
- 448
Called to get a rehit and no luck. Figured I post in fta since nobody looks at the ca section.
Shaw.ca Message for Customers
July 12, 2012, 12:00 PM
We've made good progress restoring the services to the vast majority of Shaw customers. Our number one priority is to restore services to the rest of our customers and partners who are still experiencing an outage.
Crews have been working around the clock in partnership with the City of Calgary and the Calgary Fire Department. Calgary 311 service has been fully functional as of early this morning. 911 services are still operating normally and only impacted a small number of Calgary home phone customers while their phone service was down.
Currently our internal network and tools are impacted, which is affecting our call centres and the ability to book appointments and make changes for our customers. All service calls scheduled for today will be rescheduled and we will be calling customers as soon as possible.
We are working closely with emergency crews and extend continued thanks to the Calgary Fire Department, City of Calgary, and Shaw employees who have assisted with the recovery efforts.
More updates will be provided throughout the day – please follow @shawinfo for more details.
http://www.cbc.ca/player/News/Canada/Calgary/ID/2255313869/
Shaw.ca Message for Customers
July 12, 2012, 12:00 PM
We've made good progress restoring the services to the vast majority of Shaw customers. Our number one priority is to restore services to the rest of our customers and partners who are still experiencing an outage.
Crews have been working around the clock in partnership with the City of Calgary and the Calgary Fire Department. Calgary 311 service has been fully functional as of early this morning. 911 services are still operating normally and only impacted a small number of Calgary home phone customers while their phone service was down.
Currently our internal network and tools are impacted, which is affecting our call centres and the ability to book appointments and make changes for our customers. All service calls scheduled for today will be rescheduled and we will be calling customers as soon as possible.
We are working closely with emergency crews and extend continued thanks to the Calgary Fire Department, City of Calgary, and Shaw employees who have assisted with the recovery efforts.
More updates will be provided throughout the day – please follow @shawinfo for more details.
http://www.cbc.ca/player/News/Canada/Calgary/ID/2255313869/
