Here is my situation. I have Comcast for tv and internet and dishnetwork for international channels (been with them since 1998). Unfortunately the Comcast bill is getting to be almost $130 with internet so I've decided to hit up SBC DSL and Dishnetwork.
I have an 811 receiver in the living room and I want to get a 942 to hook up 2 more tvs. The problem is that they want to charge me for $100 for the dish install and won't let me get a 942 since I'm an "existing" customer. I'm about to add $60 a month to my bill and have been a loyal customer for over 7 years and they are treating me like a stranger. Unfortunately the Indian telephone support is useless. Should I cancel service and sign up as a "new customer" under a different name?
I have an 811 receiver in the living room and I want to get a 942 to hook up 2 more tvs. The problem is that they want to charge me for $100 for the dish install and won't let me get a 942 since I'm an "existing" customer. I'm about to add $60 a month to my bill and have been a loyal customer for over 7 years and they are treating me like a stranger. Unfortunately the Indian telephone support is useless. Should I cancel service and sign up as a "new customer" under a different name?