My EHD stopped being recognized by my hopper. It acts as though I never plug it in, the drive doesn't register any attempts to read from it. I'm switched to a different drive, different USB cable and from back to front port with no luck. Dish rep was stumped because "if it doesn't generate an error message they cant troubleshoot it" and left me to literally wait until it either starts working again or gives an error. Has anyone else ever had this happen and is there anything I can do. The Sling adapter does get recognized from the USB port so it's not that the port is blown out.
EHD Stopped working
- Thread starter Rastan
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Wait for a non-recording time.
Remove Sling just to eliminate it.
Remove EHDs.
Do a power cord pull reset. The red button is quicker but not as complete.
When done add one EHD.
If it recognizes it then try a transfer. If not, there is some other problem.
If transfer starts but stops quickly consider that recording must wait for fixes.
If the transfer goes to less than 6 sec left, you have a common problem.
It may even say it is complete but does not come back to the listings.
The time left typically decreases in 5 to 6 sec steps.
Look at activity light on EHD. If it stops for more than 10 sec, you have that problem.
If it blocks up you must do at least a red-button reset.
Expect it to repeat but it's worth a second try from the full reset.
Luck, -Ken
Remove Sling just to eliminate it.
Remove EHDs.
Do a power cord pull reset. The red button is quicker but not as complete.
When done add one EHD.
If it recognizes it then try a transfer. If not, there is some other problem.
If transfer starts but stops quickly consider that recording must wait for fixes.
If the transfer goes to less than 6 sec left, you have a common problem.
It may even say it is complete but does not come back to the listings.
The time left typically decreases in 5 to 6 sec steps.
Look at activity light on EHD. If it stops for more than 10 sec, you have that problem.
If it blocks up you must do at least a red-button reset.
Expect it to repeat but it's worth a second try from the full reset.
Luck, -Ken
I've had the same issue since late in release 328. Supposedly the 1/10 (oh, that became 1/16, which became a few more days, which became 1/24) update will cure this. We'll see, and if it sounds as if I'm frustrated, well I AM!
Meanwhile, I get my EHD recognized by pulling both its' USB and power cord, waiting a few minutes, then plugging it back in. Then it's recognized until the next nightly reset, when again it disappears. I have managed a few transfers, but some get hung up as previously described.
Glad I'm not the only one having this. I'm in the middle of a Breaking Bad binge and I really need my fix! It's been days now! Hopefully this clears itself up so I can transfer some junk before my wife has me tape all of the Olympics again
Same thing is happening to me. My Hopper doesn't recognize the drive at all. I've been working with a DIRT member who has sent it up to engineering. I'm on the latest H2K SW (S424), but it's still happening....
What's worked for me, even with 330 on the HWS is to unplug the EHD's both USB and power. Wait a bit and then plug both back in. It always worked, but with 330, resetting the HWS made it disappear.
Thanks, but we've already tried that, including red button and power cord resets, even another authorization hit to the receiver, all to no avail....
Time to call Dish and ask for a replacement Hopper.
Sent from my iPhone using SatelliteGuys
Until 328, I never had a problem with an EHD. Since then, nothing but. Now moving programs around after a defective Hopper, and bulk transfers of even a single program will not work.
Unrelated, waiting for a DISH email of a return label which was not in or under the original label AND they want to charge me for the time it took to move programs off the old Hopper. And of course, that took an inordinate amount of time since their bum software kept messing up transfers.
For the first time in my 15+ years with DISH, I'm thinking of leaving for another provider.
Unrelated, waiting for a DISH email of a return label which was not in or under the original label AND they want to charge me for the time it took to move programs off the old Hopper. And of course, that took an inordinate amount of time since their bum software kept messing up transfers.
For the first time in my 15+ years with DISH, I'm thinking of leaving for another provider.
My problem is I'll transfer my files from EHD #1 to my hopper. This will work fine but when I try to transfer the files to EHD #2 my drive is unresponsive and I get "A error has occurred" Once I reboot the Hopper I'm able to transfer the files that I transferred from EHD #1 to the Hopper to EHD #2.
Hopper 2000 with S424
Hopper 2000 with S424
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If that's the only resolution I agree, but then I lose recordings I've been wanting to archive....
Do you have both EHDs hooked up this whole time? Have you tried transferring to the Hopper from EHD1 and once transferred, disconnect EHD1 and hook up EHD2 and try to transfer?
Sorry Lucky, that's probably not going to do it. I recommend you wait for a quiet time--no recordings, no viewing. Then do a red-button reboot. You should be good for some transfers, maybe many. Transferring out I've have more success doing one at a time. Some just don't want to go. Save those for immediately after the RBR. Also the last transferred in is not a good candidate for transferring in. Those that fail should be tried after you get most of them. Out of a collection of 700GB or 180 films, I have 1 that won't go and 7 that are missing and those worry me the most and one that disappeared earlier.
So retry one at a time, in different order, and after a reboot. Why do some reboots happen fast without a satellite scan and others take the long path?
Luck with your moving from one who has done a lot of it and needs to do even more.
-Ken
So retry one at a time, in different order, and after a reboot. Why do some reboots happen fast without a satellite scan and others take the long path?
Luck with your moving from one who has done a lot of it and needs to do even more.
-Ken
Now, my Sling Adapter has quit on me. The USB ports are OK because by OTA is still working.
I've been told I can buy a new SA, but I would rather upgrade to a HWS. If I do that, without a working EHD I'll lose recordings on my current Hopper I want to archive.
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