Thank you for taking the time to comment on the quality of the Dish Network. (
So, you've noticed our quality sucks.) We have received your email and will be looking into the concerns you have identified. (
We hear ya loud and clear buddy, don't be expecting any improvements soon, or ever.) Your comments are important to us. (
We like to secretly make fun of comments like these during our lunch breaks.) Through our own cutting edge technology and your feedback, we will continue to improve the already superior quality of our service. (
But, thanks to you, now we have to come up with more excuses to our bosses for why we are being paid.)
This email address is primarily for service quality issues to aid the Quality Assurance Team in the continuing effort of providing our customers with the best possible picture and sound. (
Don't give this email address to your friends.) While each comment is reviewed, due to the amount of email that is directed to our mailbox, we can not respond to each individually. (
We hate responding to these stupid customer emails, but only do so when our boss walks by, so consider yourself lucky fella.) To better serve you, we also have the following electronic mail resources that can be utilized: (
Go bug some of these guys instead:)
Customer Service, billing and programming issues can be addressed to
feedback@echostar.com (
Just send your messages here from now on.)
Charlie Chat Questions or comments can be addressed to
charliechat@echostar.com (
Or, if you want to be made fun of live on national TV, use this address.)
Our World Wide Web site contains a large amount of information that may also assist you in getting your questions answered. (
Try your damndest to find some useful, up to date information on our web site.) Our web site is located on the internet at <http://www.dishnetwork.com/>. Again, thank you for the feedback. (
I thank you for making my lunch break so enjoyable today.)
Sincerely,
Dish Network Quality Assurance Team