When I plug my 500GB HDD with the recorded shows on it to my PC I just see 1 file it looks a little like this axv6dk93f just 1 file that is a gobbeldygook name and I cant open it on my PC running XP Pro with VLC or VideoReDo Suite. The manual makes it sound easy just plug in the drive to the computer and play the shows. No Go on my PC. Do I need some kind of software to show the files. When I plug it into the DVR1100c the shows show up just fine and play. Help!