DVR stopped working on my Comcast HDMI box.

[BiggaAdams]

Well all of a sudden, I went to go watch some of my recorded shows and they don't play. I've tried rewinding live TV and again, it just freezes and does nothing. I have the box with the HDMI output, do I need to return it for a new one? Thanks:up

 

[andy31]

Well all of a sudden, I went to go watch some of my recorded shows and they don't play. I've tried rewinding live TV and again, it just freezes and does nothing. I have the box with the HDMI output, do I need to return it for a new one? Thanks:up

What box do you have, moto 6412 or 3412? If so I'd reboot (power-cycle) your box first.

 

[BiggaAdams]

What box do you have, moto 6412 or 3412? If so I'd reboot (power-cycle) your box first.

6412 I believe. I'll try power cycle again. :up

 

[andy31]

6412 I believe. I'll try power cycle again. :up

I had similar problems with my 6412 and replaced it 3 times with no significant improvement. It's the nature of the beast right with the current sw: like windows 3.0 when in doubt, reboot. There is a new tivo sw to run on this box and improve stability and responsiveness, comcast just started rolling our in new england.

 

[brianr0131]

comcast just started rolling our in new england.

Is this verified? I hope so.

 

[stevenl]

usally the box not letting you access recorded stuff or stopping/rewinding live stuff is a harddrive issue. Perhaps it died on ya. Replaceing the box would help, keep in mind though all your recorded data is gone.