Dpp 44 output receivers not seeing 119

[madsaborlatino]

Hi all,
New member here - great site!
So here's the setup at our 911 center:
Dish 500 w/ Dish Pro Quad LNBF (AK74-S); looks only at 110 & 119.
4 cables to 4 311s - simple and easy...
But now we need to expand, and add another 322 dual-tuner.
A DPP-44 switch was suggested to me, and according to the drawing, I take 2 of the 4 LNB outputs and run them into ports 1 & 2 of the switch. The remaining 2 LNB outputs continue to feed directly into their respective receivers.
So now I have [2] 311s and [1] 322 coming off the switch (the 322 has a single-cable feed in conjunction with a separator), but none of these receivers are able to see 119. (The two 311s fed directly from the LNB continue to work fine.)
And yes, the switch's power inserter is properly connected to output port 1.
Now that I've done a little investigating on my own, I've taken a closer look at the DPP-34. It seems like that would've done the trick, although I would've had to run a 2nd cable to the 322 since it doesn't support a single-cable feed used in conjunction with a separator.
Anyway, the DPP-44 is what I have now, so that's what I'd like to get to work.
I WELCOME YOUR COMMENTS - THANKS VERY MUCH!

 

[the mack]

did you run the "check switch" on the receivers in question? if you did, switch or try a different port on your lnb to switch connection and run check switch.
your situation really only needed a dp34 because you only look at 2 sats, or preferably a dpp33 so you can have a one wire hook up to your 322.

 

[Elroy]

When you hook up an external switch it eliminates the internal switch. The switch needs a 119 and a 110 port hooked up to it. Ports 1 and 3 are 119 and ports 2 and 4 are 110. Hookup ports 1 and 2 to the DPP44 switch and use ports 3 and 4 for the receivers. You should then receive both satellites after the check switch.

 

[busdriver72]

I'm not exactly sure what the issue is, but first I would replace the DPQUAD LNB with a standard DP TWIN. The left "eye" of the LNB (with the "eyes" facing you) is the 119. The right one is 110. A cable should run from the 119 port of the DP TWIN to the #1 port of the right hand side of the switch (reads "To DISH.") Then a cable from the 110 port of the DP TWIN to #2 port of the switch.
Then, from the switch (the bottom ports on the switch) the cable from the far left port (#1 out) runs into the building and connects to the adapter and then on to the receiver. (Make sure the adapter isn't turned around the wrong way with cables connected to the wrong sides.)
Then, of course, the remaining 3 outputs from the switch will go to the remaining 3 receivers, one being a dual tuner with the seperator.
Run the check switches on all the receivers.
If still no 119, start at the dish itself and trace the cabling all the way to the switch and then the receivers. Look for any in-line splitters, if there are any, remove them even if they have always been there. Also, look for any splices and check the "barrel" that is used in the splice. Look at the color of the plastic insulator inside the "barrel." If it is clear or white, replace it with a high-capacity (3G) barrel/splice which have the blue plastic insulator inside. You may be thinking "well, it's worked before with those on there," and that is true, but when you make changes in the system configuration it can affect other things, especially with the "PLUS" technology. The "PLUS" technology is unforgiving with in-line splitters and low-capacity splicers. The dropping of a satellite for no obvious reason is very typical of in-line splitters and incorrect splicers.

 

[madsaborlatino]

ahh..... "check switch".
(told you i was a newbie...)
That did the trick.
But then....
On our new 322 (one of the DPP-44 outputs feeds a separator, then into the dual inputs of the 322) I could only see 119 on Input 1 but both 110 & 119 on Input 2.
Since the other switch-fed receivers were now working fine, I felt confident about my feed to the receiver. So I removed the separator, and bingo!
Bad separator, right out of the box.
(Story of my life.)
Anyway, thanks for the heads-up regarding the "check switch".
I appreciate the help!

 

[the mack]

nice........

 

[busdriver72]

Bad separator, right out of the box.
(Story of my life.)

That is how it goes at times. When I go out on an install, I always take an extra LNB, an extra receiver, and I have a supply of extra seperators.