Also, what is the latest nr software version for the H20? Thanks in advance.
I've read reports that if you have a H20 and have other receivers that get the new HD interface, if you call tech support and complain that the H20 didn't, they are to upgrade it to a newer HD receiver.
Interesting ....
I wonder if I call and tell them I have thin s OLD HR20, from probably '06 or 7, would they exchange it for a HR24 ??????
If you want that, ask for a credit if you buy a new receiver from a retailer, like solid signal or others. That way you know you will get a HR24. I've asked for that and been granted a $200 credit in the past. If they just enter an order to swap it you may get another HR20.
They do not have a program to swap HR20s at this point. HR20s are 'current'.
If you have any interest in the HR34, you may want to hold off on that and see what they do come mid-Feb.
H20 cannot support the new HD interface, that would be the ticket for replacement.
I've read reports that if you have a H20 and have other receivers that get the new HD interface, if you call tech support and complain that the H20 didn't, they are to upgrade it to a newer HD receiver.
I wish that was true. I have two H20's and one H23 and they wouldn't upgrade my equipment unless I agreed to a new 2 year commitment. I have been with Directv for over 10 years and purchase one movie a week on average. I don't plan on leaving but do not want a 2 year commitment either. I was polite to the CSR and told her that I thought the policy was not endearing to keeping long time customers.
I'll give it a try. Been with them for 16 years and have 3 hd receivers, one a dvr, and I'm near the beginning of a new commitment.