Greetings.
We are considering purchasing a second DVR unit for our house, but we aren't exactly sure if Dish will activate it for us. We already have a leased 522 that is hooked up to two of our TVs, and the other two TVs are running off a standard receiver. We wanted to add a DVR to those TVs as well. We called Dish support three different times, and each call was pretty much inconclusive, as we seemed to get a different answer from each person we talked to. The first one said that we could have a second DVR, but they wouldn't lease it to us, and suggested that we buy one from ebay or a local retailer. We contacted a local retailer and were told that the 522 has been discontinued by Dish, and they recomended that we get a 625. We asked them our question, and they said they called Dish and were told that it would be alright. Still unsure, we called Dish back and asked them if they would activate it if we were to purchase one, and this person said that they don't allow more than one DVR unit per customer because they would use "too much draw from the signal" and the units would have poor reception. So we are totally clueless as to what we should do at this point.
Since this seems to be a very knowledgable group on these matters, I thought that someone here might be able to help us out. We're not getting anywhere with those buffoons at Dish customer support.
Thank you for your time
We are considering purchasing a second DVR unit for our house, but we aren't exactly sure if Dish will activate it for us. We already have a leased 522 that is hooked up to two of our TVs, and the other two TVs are running off a standard receiver. We wanted to add a DVR to those TVs as well. We called Dish support three different times, and each call was pretty much inconclusive, as we seemed to get a different answer from each person we talked to. The first one said that we could have a second DVR, but they wouldn't lease it to us, and suggested that we buy one from ebay or a local retailer. We contacted a local retailer and were told that the 522 has been discontinued by Dish, and they recomended that we get a 625. We asked them our question, and they said they called Dish and were told that it would be alright. Still unsure, we called Dish back and asked them if they would activate it if we were to purchase one, and this person said that they don't allow more than one DVR unit per customer because they would use "too much draw from the signal" and the units would have poor reception. So we are totally clueless as to what we should do at this point.
Since this seems to be a very knowledgable group on these matters, I thought that someone here might be able to help us out. We're not getting anywhere with those buffoons at Dish customer support.
Thank you for your time
