Do need ext warranty on lease equip?

drjdan

SatelliteGuys Pro
Original poster
Feb 12, 2006
167
0
Dallas, TX
One of my 622's was making a loud ringing noise (figure it was the hard drive). So Dish sending a replacement to swap out old one. I lease all my equipment (1 - 722 and 2 - 622's). The tech wanted to charge me $14.95 for shipping since I do not have extended warranty. I told her no that is their equipment that had failed and they should replace at their expense. When I asked to speak to the supervisior for the second time. She checked and said was busy, she would wave the $14.95 shipping this one time since I have been a good customer for 6 years.

Is there any reason to have a ext warranty on the leased equipment? She said it was $5.95 per month. Does not make seem correct to have to pay a warranty on something you do not own.
 

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