Dishstore CSR experience - New Dish Customer

[gregm99]

I'm looking to sign up with Dish through Dishstore (or somewhere else).
I used to be a dish customer 10 years ago and told the CSR that.
The Dishstore rep asked some questions and identified that my one HDTV and one SDTV could be served by a 722 receiver.

I tried to determine if I would qualify for the $75 rebate (referenced on dishstore.net website) given that I was a customer 10 years ago. Both the CSR and her supervisor gave me an "I don't know" and no way to find out.

I think they are signing me up via ClubDish (DHA, or something). $45.99 for 12 months for AT200+locals+FreeHD for life,including the $6 DVR fee.


I also tried to find out how many satellite dishes would be needed or which satellites the channels that I would be subscribing to would be coming from, but they couldn't tell me that.

For Washington DC HD locals + AT200, I'm thinking I would need 110/119/61.5 - does this clubdish promotion include both dishes, or do I need to specify something specific to obtain that?

Does anyone know how I could find out if I qualify for the $75 rebate given the info above, or if I should be asking different questions to get the best deal?

 

[Mr Tony]

Best is to Call Claude at the DIshStore in regards to the rebate

as for the dish, in DC you would get an Eastern Arc dish that sees 61.5/72.7/77. You would not need 110/119

 

[gregm99]

Best is to Call Claude at the DIshStore in regards to the rebate

as for the dish, in DC you would get an Eastern Arc dish that sees 61.5/72.7/77. You would not need 110/119

Thanks for the quick response!

 

[Scott Greczkowski]

Yup if you got someone on the phone that was not Claude then you were transfered to an external call center.

Claude wil take care of you.

 

[gregm99]

Yup if you got someone on the phone that was not Claude then you were transfered to an external call center.

Claude wil take care of you.

So, do I just need to call back during the week to get Claude (instead of on a weekend)? I also sent Claude a PM on Satguys after I posted this thread.

 

[gdarwin]

So, do I just need to call back during the week to get Claude (instead of on a weekend)? I also sent Claude a PM on Satguys after I posted this thread.

Yes - he will take care of you.

 

[Claude Greiner]

Did we get you taken care of?