Hi.
I was wondering if anyone here could give me some insight, or just advice.
On the 9th Dec, we ordered a 921 at about 3pm. We were told to call back on the 10th to get a tracking number and they set up an installer to come and add the 921 to our existing setup.
On the 10th, we called back, and was told that getting a tracking number wasnt a possibility with the purchase of new hardware :shocked but they told us it had shipped.
Today, the 11th, I gave them a call to ask from where they ship them from and via what service, so I could get an idea on when it would be delived. The lady on the telephone was extreamly confused at why we needed a tracking number, or this informatuon and told us that she wasnt sure if the 921 was shipped, and to call back again at a later date.
Has anyone had problems with getting 921's from Dish lately
I was wondering if anyone here could give me some insight, or just advice.
On the 9th Dec, we ordered a 921 at about 3pm. We were told to call back on the 10th to get a tracking number and they set up an installer to come and add the 921 to our existing setup.
On the 10th, we called back, and was told that getting a tracking number wasnt a possibility with the purchase of new hardware :shocked but they told us it had shipped.
Today, the 11th, I gave them a call to ask from where they ship them from and via what service, so I could get an idea on when it would be delived. The lady on the telephone was extreamly confused at why we needed a tracking number, or this informatuon and told us that she wasnt sure if the 921 was shipped, and to call back again at a later date.
Has anyone had problems with getting 921's from Dish lately
