Sorry this will be long winded. So I was at the California State fair the other day and they had a contest for a free Wii but I had to go inside the Dish Network truck. So I went in and this guy asks me what service I have. I tell him Dish. He said how long? I told him 2 1/2 years. He asked how much I pay? I said I don't know because it is bundled with my AT&T home phone and internet but shouldn't you know how much I pay since you work with Dish? He said he wouldn't have a clue. I told him that I have the Classic Silver package. He asked if I had HD DVR and I said yes. Then asks if I like football and who my favorite team is. I said yes and the 49ers. Then I think he presides to ask if I have heard of the NFL package. I never thought that Dish had a NFL package but I said no I have never heard of it but I don't need it cause my local Fox channel shows every 49er game for free so I don't need it. Then he asks me to sign up for Dish WHICH I ALREADY HAVE. Dude you can't gain a customer that you already have.