DISH Hopper Carbon UI Testing Forum - PLEASE READ!
- Thread starter Scott Greczkowski
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Server Issues. We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. As of 12:05 PM ET our provider has moved us to a new server.
Things seem to be running better on this new server. However in trying to diagnose the issue (before finding out it was a hardware issue) we made some system changes which we need to undo. So if you find any issues or errors please let us know in the Operations Center Forum.
Thank you for your patience! Sorry for the issue!
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Crap, I "upgraded" my Hopper (original) 2 days ago, what a mistake! Looked like they were going to do it anyway next month, so I said might as well give it shot. 
The features "look" good, like more folders... but this is slow! And if you have 2 ehds hooked up, good luck getting a movie to play. Just sits on a black screen. Rebooted everything, and I got one movie to play off one drive, but no luck with playing a second one.
Hate to give in and get the h3, but looks like that's what Dish is forcing us that were happy with 3 tuners to do.
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The features "look" good, like more folders... but this is slow! And if you have 2 ehds hooked up, good luck getting a movie to play. Just sits on a black screen. Rebooted everything, and I got one movie to play off one drive, but no luck with playing a second one.
Hate to give in and get the h3, but looks like that's what Dish is forcing us that were happy with 3 tuners to do.
Sent from my Nexus 6P using Tapatalk
It's slower on the Hopper 2 so it is sure to be bad on the Hopper 1. We upgraded from a H1 to a H2 (and later, to an H3) and the performance of the H2 was certainly noticeable over the H1.
I am not looking forward to this "upgrade". There have been a few times in the past where it was thought that the CUI upgrade was going to be released to everyone, but for some reason it never happened. I am secretly hoping that this is another false alarm (although this time I think it is real). I would be happy if they just left my HWS the way it is now.
I can tell you that unless Dish is rolling out some performance improvements, the new UI makes my H1 and original Joey more or less worthless.
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The original Joey was damn near worthless the day it was released!
Honestly...if you only have a single Hopper, whether you only need 3 tuners or not, you'll wish you had upgraded sooner once you get the H3! It is SO much faster in operation than the original Hopper ever was, regardless of UI.
Suddenlink or DirecTV, maybe just cut the cord and save $100+ per month.
If Dish thinks so little of its customers as to foist a crappy OS off on us when we had a decent one - a 14 year customer is gone.
I don't want a slower response, I don't want my hoppers to no longer be able to record for each other, if the new OS is not an improvement, I already have 3 TiVos with cable card capability so I can go cable or I can go DirecTV or I can use them OTA.
I couldn't find a 'cut off your nose to spite your face' emoticon so I'll just type it out. 
This is exactly the way that I feel. Why do I want to be force fed an "upgrade" that is worse than what I have? It makes no sense for the customer. We continue to have increased prices & fees, yet channels disappear & never replaced or replaced with 1960's games shows. I don't want to watch a square boxed picture on my tv. I want a quality picture. If Dish can't or won't understand this, then I can switch to another provider & become another loss for them
It might impact the length of the commitment, though. So, tcat007 would still be under contract because of the equipment upgrade, even after the two-year price guarantee ends.
In that case, the contract would be extended by a couple months (if Dish requires a contract for the equipment upgrade) but the guaranteed price would still run out when it was originally scheduled to. At least, that is the way I understand it.
Got a surprise this morning. I don't see a Don't Want selection. Oh well, guess I will get to play with my voice remote control, soon!
Got that this morning also. Quickly selected Remind Later. Made me think of all the people that don't follow this forum and have no idea of the storm coming.
What is the best way to download the new CUI? I have two HWSs, two WJs, and one Joey 1. Should I unplug the Joeys, download both Hoppers at the same time, etc? Thanks for any help.
