Dish Home Protection Plans Changes 3/23

[stardust3]

DISH is excited to announce the rebranding of the DISH Home Protection Plan to the new DISH Protect! New and Existing Subscribers will be able to choose between two different tiers of service, DISH Protect Silver or DISH Protect Gold. Along with this change, we will be partnering with three companies to provide Subscribers with new and enhanced services:

• Identity Restoration PRO – Powered by EZShield® Peace of mind against identity theft, Fully-managed identity restoration, 24/7/365 identity restoration live support, Plus, more in DISH Protect Gold
• Internet Security Plus – Powered by Webroot® Next-generation cybersecurity protection, Blocks the latest malware, phishing, and cyber-attacks in real time
• Premium Entertainment Tech Support – Powered by Asurion® One-click access to tech support to help with almost any entertainment needs

 

[Juan]

Sounds like a sneaky price increase

Sent from my SM-G920V using the SatelliteGuys app!

 

[Tampa8]

Sounds like a sneaky price increase

Sent from my SM-G920V using the SatelliteGuys app!

Ok, I have to hear how a current cost of $8.99 to a new cost of $8.99 is a price increase...

 

[charlesrshell]

Ok, I have to hear how a current cost of $8.99 to a new cost of $8.99 is a price increase...

I wonder how that Premium Entertainment Tech Support one click access to tech support will work!

 

[Tampa8]

I may be reading too much into it, sure seems like DISH is laying groundwork for something when you add this to the other recent things taking place.

 

[Tampa8]

I wonder how that Premium Entertainment Tech Support one click access to tech support will work!

Access to the DIRT team?

 

[n0qcu]

Ok, I have to hear how a current cost of $8.99 to a new cost of $8.99 is a price increase...

I thought the current cost was $8.

 

[charlesrshell]

I thought the current cost was $8.

It is $8.00 on my latest bill. I am going to call DISH later on and ask about this new Protection Plan.

 

[stardust3]

I wonder how that Premium Entertainment Tech Support one click access to tech support will work!

I can't say for certain, but the way I'm reading into it. Possibly tech support for other entertainment hardware besides dish equipment, like smart TV's etc.

 

[stardust3]

I thought the current cost was $8.

It is $8.00 on my latest bill. I am going to call DISH later on and ask about this new Protection Plan.

I don't have the protection plan. When I look at it as an option in mydish the cost is $8.99.

 

[charlesrshell]

I can't say for certain, but the way I'm reading into it. Possibly tech support for other entertainment hardware besides dish equipment, like smart TV's etc.

I will ask DISH. I am in CST zone, going to wait later to call hoping I get a Colorado CSR.

 

[ClarkGable]

Just out of curiosity - how much does it cost to get a defective receiver replaced without the protection plan?

 

[Tampa8]

I don't have the protection plan. When I look at it as an option in mydish the cost is $8.99.

$8.99 has been shown for quite sometime now, and when my Daughter had her install last year it would have been $8.99 if she kept it after the 6 months free.

 

[charlesrshell]

$8.99 has been shown for quite sometime now, and when my Daughter had her install last year it would have been $8.99 if she kept it after the 6 months free.

It is $8.00 on my bill. I guess I am grandfathered for some reason.

 

[Yespage]

Why aren't furnace or washer machine repairs included in Gold?

 

[Brussam]

Just out of curiosity - how much does it cost to get a defective receiver replaced without the protection plan?

If it Dish's receiver, then you pay for the shipping without Protection Plan.

 

[comfortably_numb]

If it Dish's receiver, then you pay for the shipping without Protection Plan.

Almost makes the Protection Plan pointless in this scenario, no? Pay $8 every month, $96 a year, or pay one time shipping fee, likely less than $15, to send back damaged receiver...

 

[Juan]

Ok, I have to hear how a current cost of $8.99 to a new cost of $8.99 is a price increase...

What it covers..i.e. the options

Sent from my SM-G920V using the SatelliteGuys app!

 

[Juan]

Why aren't furnace or washer machine repairs included in Gold?

Maybe samsung

Sent from my SM-G920V using the SatelliteGuys app!

 

[Brussam]

Almost makes the Protection Plan pointless in this scenario, no? Pay $8 every month, $96 a year, or pay one time shipping fee, likely less than $15, to send back damaged receiver...

Don forget that the Protection plan includes service calls which one is $90 I believe.