If you go to the Dish website and select Support > Contact Us, you will see the following contact information:
My receiver was on its last leg, so I called the Current Customer number. The person that answered said they would replace all of my receivers and since I was such a good customer give me over 200 channels for $69 as part of a special offer. I said I already had the Everything package and she said this will be better because it is with Direct TV. I explained that I didn't want Direct but the person on the other end would not give up and kept telling me that Direct was better and I should change. I said I did not want Direct and she asked why because it is so much better. I finally had to hang up and call the other number on the website.
I wonder how many customers Dish is losing by posting the competitions number on their website?
Jim
P.S. - when I called Dish, the first thing I told them about was the website. I think I ran into a "it's not my job" attitude because after I told him about the website he simply said "what can I help you with."
My receiver was on its last leg, so I called the Current Customer number. The person that answered said they would replace all of my receivers and since I was such a good customer give me over 200 channels for $69 as part of a special offer. I said I already had the Everything package and she said this will be better because it is with Direct TV. I explained that I didn't want Direct but the person on the other end would not give up and kept telling me that Direct was better and I should change. I said I did not want Direct and she asked why because it is so much better. I finally had to hang up and call the other number on the website.
I wonder how many customers Dish is losing by posting the competitions number on their website?
Jim
P.S. - when I called Dish, the first thing I told them about was the website. I think I ran into a "it's not my job" attitude because after I told him about the website he simply said "what can I help you with."
