DISH DVR Event problem (TV2 recordings don't work, TV1 works fine)

[wifskermit]

Last week we received a replacement DVR unit (the old one had crashed). It's a 625 unit. I'm having a problem with the DVR features. We have two TVs hooked up to the system.

DVR events that are set to record from TV1 work fine. DVR events set to record from TV2, however, do not. The "history" shows that the TV2 events have been completed, but the shows do not appear in my list of recorded programs (and the time available does not change). The "Recording" light does not turn on for a TV2 event (but it does, of course, for TV1 events).

The DISH tech person that I spoke to yesterday said that there was a known problem involving DVR events being deleted and that they couldn't send me another replacement unit because it might have the same problem.

Does this sound familiar to anybody? Is there nothing I can do but wait for some software update?

Thanks.

 

[Bob Haller]

Sadly the E software group appears to have rehired some old legacy dishplayer workers

Quality of software on 522 and high def boxes is going south

I THOUGHT that nonsense was behind us.