Dish Credits gone

[stevegd007]

My Dish billing went up with the loss of 2 credits in the same billing period, one for receiver and second one for Loyalty. With the loss of both of these by bill went up $9/month. Why does Dish limit these credits or not extend them to loyal customers. I also have seen stories that many premium (HBO/Showtime, etc.) customers are cutting service to save on the bill. Anyone heard this.

 

[Scott Greczkowski]

Yup I dropped from America's Everything Pack to AT250 because my bill as going to go up almost $70 if I kept it the same after my credits ran out.

 

[Bobby]

My Dish billing went up with the loss of 2 credits in the same billing period, one for receiver and second one for Loyalty. With the loss of both of these by bill went up $9/month. Why does Dish limit these credits or not extend them to loyal customers. I also have seen stories that many premium (HBO/Showtime, etc.) customers are cutting service to save on the bill. Anyone heard this.

The credits had a time limit and anyone who got them should have known that..... The industry is not here for the customer, per se, they provide a service as a profit making company. If the company can't make a profit that keeps the stockholders happy it goes away.

 

[Bob Haller]

I canceled over the fee increase and am very happy with comcast and tivo, along with comcasts on demand library

If E fails to lose millions of subs this quarter all providers will begin gouging on fees

 

[Scott Greczkowski]

I canceled over the fee increase and am very happy with comcast and tivo, along with comcasts on demand library

Yes Bob for the 25,000 time WE KNOW. Enough already please.

 

[isaacmorseMI]

Yes Bob for the 25,000 time WE KNOW. Enough already please.

:up:up:up:up:up

 

[Tampa8]

I canceled over the fee increase and am very happy with comcast and tivo, along with comcasts on demand library

If E fails to lose millions of subs this quarter all providers will begin gouging on fees

I don't think you are happy at all. It's obvious you miss Dish.

 

[navychop]

Oh, I just knew this would "release the Bobs."

Two more to hear from. Even if one technically isn't named "Bob."

 

[TheKrell]

I don't think you are happy at all. It's obvious you miss Dish.

Why else would he still be over here rubbing it in?

But I do agree with the thesis that this fee jacking is going to propagate if Dish doesn't pay big time in lost subs. Of course right now the "managers" claim last quarter's lost subs are due to the economy. DirecTV must be recession proof for reasons unknown... Uh huh. Yeah, right.

 

[navychop]

I don't think you are happy at all. It's obvious you miss Dish.

Think how disappointed he'll be when Dish's world does not collapse. The increases hit the folks with multiple receivers, a small portion of their customer base, IMHO. I wonder what percent of customers have more than two HD DVRs?

Yes, I expect it will "propagate."

OP: Yep, the credits were to ease the pain, not end it.

 

[TheKrell]

I wonder what percent of customers have more than two HD DVRs?

I wonder that too and I haven't heard any believable numbers. But I for one have 3 (an owned 722 and two leased 612's) and my bill went down last Feb. But I too lost one of my $10/mo customer loyalty credits this month, and I'm surely about to lose the out-of-nowhere $10.16 credit about which I've been silent. So my bill too is going up to over $100/mo and I don't appreciate that absolute value one little bit, regardless of my own receiver fees.

I could easily return one of the 612's to Dish if they would ever release the TV Everywhere Sling Adapter and the TV Everywhere Sling Extender. On the other hand, Dish will probably try to charge me $300 apiece, so maybe that's not such a good idea either.

 

[navychop]

I had 3 until I set free my 508. Ah, the pleasures of EA, and it's more frequent signal loss (for me).

 

[n1wbd]

Bob stop preaching to the choir!!

Yes Bob for the 25,000 time WE KNOW. Enough already please.

 

[Juan]

The credits had a time limit and anyone who got them should have known that..... The industry is not here for the customer, per se, they provide a service as a profit making company. If the company can't make a profit that keeps the stockholders happy it goes away.

without "customers" there would be no "Industry"

 

[Stargazer]

I think the loss of credits will cause even more churn for Dish Network. I remember several years ago hearing people complain after they lost their credits.

 

[Bob Haller]

E management ( beancounter) claim the sub loss over fees ended 2 months after fee increase......

guess we will all learn something in this quarters results.

its cheaper to keep existing subs happy than buy new ones at a reported 700 bucks each.

750,000 churn times 700 bucks is $5.2500000 let alone the bottom line sub shrinkage of 19,000

feel free to correct any math error i make, numbers this big are hard for me to handle

 

[Bruce]

E management ( beancounter) claim the sub loss over fees ended 2 months after fee increase......

guess we will all learn something in this quarters results.

its cheaper to keep existing subs happy than buy new ones at a reported 700 bucks each.

750,000 churn times 700 bucks is $5.2500000 let alone the bottom line sub shrinkage of 19,000

feel free to correct any math error i make, numbers this big are hard for me to handle

Obviously.

 

[whitewolf8214]

Yes Bob for the 25,000 time WE KNOW. Enough already please.

:up:up:up:up:up:up:up:up:up:up:up:up

 

[whitewolf8214]

I canceled over the fee increase and am very happy with comcast and tivo, along with comcasts on demand library

If E fails to lose millions of subs this quarter all providers will begin gouging on fees

I feel like its groundhog day with bob

 

[whatchel1]

With Bob

I feel like its groundhog day with bob

With Bob every day is groundhog day. Same locked in spot HDD. It just keeps playing the same old thing. Not that we disagree but we just don't have to keep hearing the same old thing.