I have a customer who is having issuess with remote not working with dvr.Will only work part of the time. Changed batteries. We has tried 5 different models of ir remotes, tried a uhf remote with an antenna, we have swapped the box and remote, tried all 15 remote addresses, also opened a case number with Sharp who claims the only setting on the TV that could cause this is an opc setting which controls the backlight features to the tv.changed setting with no luck. Res says that she also called Sharp and did a firmware upgrade to the tv. When i spoke with them they stated that firmware would not cause this issue. The residents tv is a sharp lc32sb24u. Any help would be great.
Thanks,
Thanks,
