Dish 625 doesnt work right

[Dishusercan]

I just got a 625 dual receiver and on 119 I get transponder 11 to 21 and on 110
11 to 31 and I did the check switch and it says ok , I have a sw44 and port 1 is 110 and port 2 is 119 and when I try to exit of the point dish it says the signal you are receiving is not from the satellite you have selected. I already have a 222k and it is working fine but I can't figure our how to make the 625 to work

Thanks

 

[vash1090]

From the point dish screen go to the check switch test and test it. Both inputs should come back with both sats in green, if not you have a problem. If they come back fine, choose done. Set the point dish screen to sat 119 trans 19 and wait until under the signal bar it says Locked - Satellite 119 then choose done. Is the receiver new? If so it will ask if your signal is locked, choose yes and it will start a software download.

 

[Dishusercan]

Yes it's new I'll try that
Thanks