DIRT Availabilty

[rjruby]

What days/times are DIRT representatives available to activate purchased receivers?

Thanks,

Bob

 

[garys]

If you are all setup, you can do the online chat or call the main number, you don't have to wait for DIRT.

 

[Mr Tony]

check bottom of main forum page. Jason and Matt are online right now
http://www.satelliteguys.us/members/162833-MattG-DISH-NETWORK
http://www.satelliteguys.us/members/181413-JasonS-DISH

 

[MattG@DISH]

What days/times are DIRT representatives available to activate purchased receivers?

Thanks,

Bob

We have someone here 7 days a week between 6am and 11pm MT. Sometimes we're shorthanded, but if you send us a PM directly we'll get back to you as soon as possible.

 

[Tampa8]

Sometimes sooner than possible.

 

[dare2be]

Sometimes sooner than possible.

Only when Speedy is on.

 

[Teehar]

Only when Speedy is on.

She might not have the moniker of speedy but,mad props to MaryB as well.

 

[navychop]

It is a waste of DIRT time and talent to merely activate a receiver. That's easily handled with a phone call to Dish.

 

[coinmaster32]

It is a waste of DIRT time and talent to merely activate a receiver. That's easily handled with a phone call to Dish.

Or live chat

 

[KAB]

If you are all setup, you can do the online chat or call the main number, you don't have to wait for DIRT.

Bad advice. For a completely no doubt, no worry, no problem communication, DIRT ONLY!!!

 

[Teehar]

Bad advice. For a completely no doubt, no worry, no problem communication, DIRT ONLY!!!

Yep,smart Dish subs (do it with dirt).

 

[3HaloODST]

(do it with dirt)

Wait what?

Sent from my iPhone 4S using Forum Runner

 

[3HaloODST]

Or live chat

That's what I did for Hopper #3, had no problems, was activated in less than 10 minutes .

Sent from my iPhone 4S using Forum Runner

 

[dare2be]

That's what I did for Hopper #3, had no problems, was activated in less than 10 minutes .

Sent from my iPhone 4S using Forum Runner

DIRT would've done it in 5.

 

[Mr Tony]

It is a waste of DIRT time and talent to merely activate a receiver. That's easily handled with a phone call to Dish.

If you are setting up a new account with purchased equipment, DIRT would be the only way
regular customer service would probably put them on a 2 year agreement

 

[rjruby]

Thanks for the responses and suggestions.

My Hoppers and Joey are scheduled to be delivered on Friday but I won't be able to remove my existing equipment and install the new units until Saturday.

 

[3HaloODST]

DIRT would've done it in 5.

It was like 2am, DIRT was off .

Sent from my iPhone 4S using Forum Runner

 

[3HaloODST]

If you are setting up a new account with purchased equipment, DIRT would be the only way
regular customer service would probably put them on a 2 year agreement

I dunno about new accounts, but online chat had no problems activating my purchased Hopper. Maybe I just got lucky?

Sent from my iPhone 4S using Forum Runner

 

[lucky86]

The chat folks are good agents. I've never had an issue with an tier 2 chat agent.

 

[KAB]

The chat folks are good agents. I've never had an issue with an tier 2 chat agent.

So, how are you to know you have a tier 2 chat agent? Spend too much time with a tier 1, then have to ask (if you knew you could) ask for a tier 2??? Not worth it. DIRT!!!