Directv on Demand Issues

[Hemi 6.1]

I'm having a problems with my D* on Demand.

When I go to download more then one program , it goes into the pending download.
Just like normal!

But once the frist Program finishes Downloading , It won't move on to the next one.

It just Cancels all the other pending downloads.

In other words If I want to download more then one program , I have to wait for it to finish ,Before I add another to the list. Otherwise it will just cancel the download.

Any clue what the issue could be?
I did a reboot and its the HR23

 

[Hemi 6.1]

No clues?

Not even a hint?

 

[kjlued]

No clue, but did you try forcing a download?
Maybe there is a software update that will fix the issue.

Also. how much free space is on the DVR?

 

[branchbouncer]

Don't know abou the 23, we have the 24's and so far neither box has had a problem with 2 DVR's recording multiple programs on each, slower than if only one was pulling down at a time but still works

 

[Hemi 6.1]

No clue, but did you try forcing a download?
Maybe there is a software update that will fix the issue.

Also. how much free space is on the DVR?

58%
I'll try the forcing a download. Thanks!

 

[Hemi 6.1]

Don't know abou the 23, we have the 24's and so far neither box has had a problem with 2 DVR's recording multiple programs on each, slower than if only one was pulling down at a time but still works

It records 2 shows just fine. It just won't download VOD one after another unless I go back in and do it one at a time.


So say I want to download 5 things today, No problem right,just add it to the to do list.
Well once the First thing is done recording it cancels all the rest.

 

[kjlued]

58%
I'll try the forcing a download. Thanks!

Yeah at over half free, I doubt it is causing troubles.

Let us know how the download works.

 

[Hemi 6.1]

Well its downloading the exact same version 0452.

But maybe it will do something.

 

[kjlued]

Software download may not fix this but if you have to end up spending time on the phone with D* tech support then it helps to have already done it.
(It avoids that 10 minute process)

 

[MikeFr]

I can report having this issue on my HR24, normally I pick to download about 5 items from VOD on any day. The first one doesn't "catch" always, so it requires starting it over again. Once it starts downloading I'll add the 3-4 extra shows I'm into and they'll pend on the list like normal. Check back an hour later and usually 3 of 5 will have downloaded with the others just showing as Cancelled in the history. A 2nd attempt at them usually gets them to go but sometimes even a 3rd attempt is needed.

The software is UTD and this issue has been consistent thru all previous editions.