Hello,
My mom has Directv service. It had been down since last thursday. She called cust service, and they set up a visit by a tech. She lived in an apt. building. The tech came, checked everything in the apt. and couldn't find anything wrong. He went up to the roof where all the dishes from the building are installed, and to his amazement, upon stepping foot on the roof, noticed all the dishes that were installed in the building had been removed, all wires cut.
No notice was given to my mom by the landlord, regarding the removal of the dishes, and to anyone in the bldg that had directv service. When my dad asked the super of the bldg about it, he said he was ordered to do it by the landlord. He asked for the dish, and the super told him they were picked up along with the rest of the garbage, and carted away.
My question is, what options does my mom have? She's currently without service, and doesn't know what to do.
Any help would be greatly appreciated.
Thanks.
My mom has Directv service. It had been down since last thursday. She called cust service, and they set up a visit by a tech. She lived in an apt. building. The tech came, checked everything in the apt. and couldn't find anything wrong. He went up to the roof where all the dishes from the building are installed, and to his amazement, upon stepping foot on the roof, noticed all the dishes that were installed in the building had been removed, all wires cut.
No notice was given to my mom by the landlord, regarding the removal of the dishes, and to anyone in the bldg that had directv service. When my dad asked the super of the bldg about it, he said he was ordered to do it by the landlord. He asked for the dish, and the super told him they were picked up along with the rest of the garbage, and carted away.
My question is, what options does my mom have? She's currently without service, and doesn't know what to do.
Any help would be greatly appreciated.
Thanks.