Well, since Charlie is the one who said to email about them, I used
ceo@dishnetwork.com since the people in the executive offices usually do a good job of answering these type of issues that a regular CSR would never be able to answer. Sadly, I received a rather canned response as well that was also not believable. I've emailed her back to ask another question. She claimed technical hurdles in getting the channels launched.
However, two SV channels have already been launched in my area but only ONE of them was made available to me. According to the FCC list, my county should have both of them but my county was placed in the Enhanced 2 area which only receives one of the channels. She can't claim technical hurdles for this problem since the channel has already been launched. They just didn't align the geographic areas properly. I'll be interested to see her response.