I recently got a call from someone who has just moved into a highrise where I service its DirecTV Satellite A, stacked LNB system, which they own outright. There is no system operator.
This person has an R15 that he had been using at his previous residence. He also has the NFL Sunday Ticket.
I told him that if he wanted to try self installation, I could coach him over the phone. I said that it is possible that if he just connected his homerun to the satellite trunkline instead of to the cable TV trunkline, and if he replaced the cable splitter in his apartment with a a high frequency splitter, then he could try to access the hidden, service screen and see if he could enable the R15's internal destacker, but I also mentioned that there have been reports on the internet that DirecTV has disabled that internal destacker in some R15 units.
I said that if I were to do the installation, I would charge either $125 if I could enable an internal destacker, or $200 if I could not and had to instead install an external destacker, a high frequency splitter and a multiswitch to enable the external destacker to simultaneously support both DVR tuner inputs.
As you might imagine, he was not thrilled about the cost of his being able to watch the remainder of the NFL Season going up by $200, especially when there were only four NFL Sundays and I guess three or four Thursdays remaining in this season.
Should he be able to coax any kind of a compensatory credits out of DirecTV that would offset the cost of my integrating his receiver into their trunkline system? Realistically, this installation problem can't be remedied by anyone DirecTV can send out, since DirecTV has never even acknowledged that any of its receivers have internal Ku destackers in them, so an independent contractor who is technically capable of interfacing this receiver into this building's distribution system, most likely me, will have to be privately engaged to do so.
This person has an R15 that he had been using at his previous residence. He also has the NFL Sunday Ticket.
I told him that if he wanted to try self installation, I could coach him over the phone. I said that it is possible that if he just connected his homerun to the satellite trunkline instead of to the cable TV trunkline, and if he replaced the cable splitter in his apartment with a a high frequency splitter, then he could try to access the hidden, service screen and see if he could enable the R15's internal destacker, but I also mentioned that there have been reports on the internet that DirecTV has disabled that internal destacker in some R15 units.
I said that if I were to do the installation, I would charge either $125 if I could enable an internal destacker, or $200 if I could not and had to instead install an external destacker, a high frequency splitter and a multiswitch to enable the external destacker to simultaneously support both DVR tuner inputs.
As you might imagine, he was not thrilled about the cost of his being able to watch the remainder of the NFL Season going up by $200, especially when there were only four NFL Sundays and I guess three or four Thursdays remaining in this season.
Should he be able to coax any kind of a compensatory credits out of DirecTV that would offset the cost of my integrating his receiver into their trunkline system? Realistically, this installation problem can't be remedied by anyone DirecTV can send out, since DirecTV has never even acknowledged that any of its receivers have internal Ku destackers in them, so an independent contractor who is technically capable of interfacing this receiver into this building's distribution system, most likely me, will have to be privately engaged to do so.
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