Anyone else get any rude CSRs on the phone?
I called earlier this evening to drop the HD Pak (tired of HD-Lite) and drop our programming package down to TC from TC+ as my way of protesting the recent price increase.
First off when I asked to drop the HD pak I was told my HD receiver would no longer work. I know that was BS and called him on it. Then when I asked to drop down to TC package I was told I would lose all of my channels.
He never asked why I was dropping the HD pak and changing packages, but I told him anyway.
I can live with my locals in HD and the Distant networks in HD that don't cost me anything. That's mainly what we watch anyway.
I called earlier this evening to drop the HD Pak (tired of HD-Lite) and drop our programming package down to TC from TC+ as my way of protesting the recent price increase.
First off when I asked to drop the HD pak I was told my HD receiver would no longer work. I know that was BS and called him on it. Then when I asked to drop down to TC package I was told I would lose all of my channels.
He never asked why I was dropping the HD pak and changing packages, but I told him anyway.
I can live with my locals in HD and the Distant networks in HD that don't cost me anything. That's mainly what we watch anyway.