Got a few questions regarding Dish. I'm so put out with DirecTV's poor customer service, but am unsure if Dish is any better. Can someone answer my questions below so I can decide on what I need to do? TIA.
1. Will I need the 1000.2 or 1000.4 dish in Arkansas to pick up all channels, including HD?
3. With the 1000 series dish do I just run one line from the LNB head, feed that line into a splitter, then run lines from the splitter to my receivers?
4. How is Dish's customer service?
I'm currently with DirecTV and am well versed on dish pointing and going through the on screen prompts setups of DirecTV's equipment, but their customer service is awful. I've never dealt with such incompetent folks (I know that sounds bad, but I just don't think they give a rip about their customers). I honestly think I know more than they (people that you call in their call center) do when it comes to installs.
I only have to call them once in a blue moon, but when I do I absolutely want to pull my hair out. Is Dish any better in that respect?
1. Will I need the 1000.2 or 1000.4 dish in Arkansas to pick up all channels, including HD?
3. With the 1000 series dish do I just run one line from the LNB head, feed that line into a splitter, then run lines from the splitter to my receivers?
4. How is Dish's customer service?
I'm currently with DirecTV and am well versed on dish pointing and going through the on screen prompts setups of DirecTV's equipment, but their customer service is awful. I've never dealt with such incompetent folks (I know that sounds bad, but I just don't think they give a rip about their customers). I honestly think I know more than they (people that you call in their call center) do when it comes to installs.
I only have to call them once in a blue moon, but when I do I absolutely want to pull my hair out. Is Dish any better in that respect?