Scott Greczkowski said:
Its different for each area, where I am i am at 600Mhz for downstream (receiving) however in the next town over its at 800mhz.
Scott is correct, it varies from system to system. In my area, we use 729 for the HSI Carrier. I'd be surprised if anybody at customer service would know that though. You could ask a tech, and they would easily know, as we take signal levels on 3 video + the HSI frequency every call at the tap. Most modems will show you the downstream frequency also. Try going to 192.168.100.1 and looking through the menus for something along these lines
"
RF Parameters
Downstream
Freq/Power: 729.000 MHz 1 dBmV
Signal to Noise Ratio: 37 dB
Modulation: QAM256
--------------------------------------------------------------------------------
Upstream
Freq/Power: 37.008 MHz 36 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16
Status
System Uptime: 26 days 7h:25m:40s
Computers Detected: 1
CM Status: Telephony-AC Power Iso OFF Reg Complete
WAN Isolation: OFF-Access to WAN is allowed
Time and Date: THU SEP 21 18:39:05 2006
"
The Downstream
Freq/Power: 729.000 MHz 1 dBmV
Shows that my area is using 729 for the HSI carrier. Motorola modems should be the same way, I'm currently using a Touchstone though so I can't direct you to the exact page for moto. Feel free to PM me if you need more help with this.