Changing my local channel lineup?

[delgadil]

Hello all,

I recently moved from Los Gatos CA to Scotts Valley CA and kept my DirecTV service. In Los Gatos I got my local channels from San Francisco which was great because I could get all the SF Giants games on FOX KTVU channel 2.

When I moved to Scotts Valley, after a few days, my local channel lineup changed, so I can't get KTVU FOX - which now means I can't get SF Giants
games on KTVU anymore!! The weird thing is that I had the old local channels for almost a week before they were changed over to the new ones.

I called DirecTV and asked if I could get my old local channel lineup and
they said "sorry no, FCC rules prohibit that." They were not helpful at all.

Is there any backdoor way I can get my local channels from SanFrancisco
again? I'm a Giants fan and would have gone with Comcast (who gets KTVU in the area) had I known about this issue.

Thanks,
Kevin

 

[Tonedeaf]

Yea, change your service address back to your old address.

 

[delgadil]

i will try this, but how about if my reset the system and change the zip code in the DVR setup to my old zip code? will that work?

thanks,
kevin

 

[uboatcmdr]

i will try this, but how about if my reset the system and change the zip code in the DVR setup to my old zip code? will that work?

thanks,
kevin

Nope.

 

[delgadil]

Hmmm, the new owner of my old house will set up a new DirecTV account so I will need to think about this one (can't use that old address).

How about if I ask them to change my zip code? I'm thinking they'll know
that I am giving them the wrong zip code....

Thanks,
Kevin

 

[dishrich]

Hmmm, the new owner of my old house will set up a new DirecTV account so I will need to think about this one (can't use that old address).

Go do a search on moving for tips, but there is a REALLY easy way - just use a physical addy that does NOT physically exist, but IS valid.

For example, if your old house is 1240 Main St. & the house right next door over is 1244 Main St., just change your physical addy to 1242 Main St., since there would actually never physically BE a house there, but it DOES fall into the valid address range of the PO - problem solved.

 

[delgadil]

sounds like a good idea - do you think directv would get suspicious about such an address change, given i just moved a few weeks ago? or do you think they wouldn't care?

kevin

 

[delgadil]

also would i get my old local channels if i instead get them to change my zip code to my old zip code (instead of the new zip code)? i live in a new neighborhood, so they might buy that....

kevin

 

[dishrich]

also would i get my old local channels if i instead get them to change my zip code to my old zip code (instead of the new zip code)? i live in a new neighborhood, so they might buy that....

Uh, you can't JUST change the zip code - it MUST match the physical addy.
If the addy/zip falls in your "old neighborhood", then you would get the old locals.

D* doesn't care where you move, as long as you are paying them $$$...

 

[asousa]

Uh, you can't JUST change the zip code - it MUST match the physical addy.
If the addy/zip falls in your "old neighborhood", then you would get the old locals.

D* doesn't care where you move, as long as you are paying them $$$...

Definately change it back before you let them come to your house for the upgade to MPEG-4

 

[delgadil]

how far down the road in the future should we expect this grand upgrade to MPEG-4?

thanks,
kevin

 

[Tonedeaf]

how far down the road in the future should we expect this grand upgrade to MPEG-4?

thanks,
kevin

Since you are(well, not physically) in the San Fran DMA, it would be this sumemr/fall.

 

[delgadil]

Okay, I called DirecTV to change my service address and the CSR took me through this whole "moving" thing asked me a lot of questions. Basically I told her that I am moving Thursday to a previous location which already has the dish and cabling and that I will do the TV/receiver installs myself. She said to check to see if a signal is available on channel 100 on Thursday-- if so, then I need to call back and they will process the change of address request, and then I can cancel the afternoon appointment with the DirecTV movers (she wouldn't let me get way without scheduling an appointment with the "movers").

So, if all works as planned, I will just call back Thurs morning, say the signal is fine, they will update my service address, I will cancel the movers, and I will have my previous local channels again!

I shouldn't expect any interruption in my service should I? I'm thinking the worst thing that could happen is that I just switch everything back to my current address.

I'll let you know how it goes.

Regarding the upgrade to MPEG-4; I certainly hope they will notify us prior so I can change things back....

Kevin

 

[delgadil]

One more thing -- I found it interesting that the CSR would NOT process the change of address on the spot. Wanted me to call back after my "move", so it appears that the CSRs do indeed care about this stuff.

Kevin

 

[asousa]

i think you can change the address online can't you??

 

[delgadil]

Nope, you can only change the billing address online, not the service address.

kevin

 

[delgadil]

Another question: (sorry)

After I complete this "move" do I need to block the number from which
my DVR makes its calls (via the "*67" prefix)? Will DirecTV "catch me"
if they see the DVR calling from my current phone?

Does it still work okay with a blocked number?

Kevin

 

[dishrich]

You CAN'T block calls to an 800 anyway, so don't even bother, which IS the D* call-in#.
The local Tivo call-in# is run by Tivo anyway, & they could care less where it's calling from.
But it makes NO difference in either case - don't worry about it.

 

[Smitty20]

I've been thinking of "moving" for a while (in Minnesota, but miss my Detroit-area locals). Reading through this thread, it seems all one needs to do is change their "service" address. Why doesn't the CSR force you to change your "billing" address as well? I don't get that.

I can just keep my current "biling" address?


Additionally, I've read about the "spot beams" and such and am officially confused. Someone said i need to see if i get Detroit's transponder (20).

When running a signal strength test I have transponder 20 on Sat-A at 96. So does that mean I'm good to go?

 

[grydlok]

Lol this should be good.
You have a Dtivo. If the phone line is connected you may have problems.