Can't get second tuner to work. Any ideas?

[cruzmisl]

Hi All,
I have a 612DVR that I hooked up today and the receiver works but the second tuner is not functioning. I aimed the dish without the "splitter" for the second tuner. I just ran the cable into Tuner 1. I then hooked up the "splitter" (sorry don't know the correct name for it) and ran a check switch but tuner 2 isn't recognized. I then connected the cable directly to Tuner 2 and ran a check switch and it still doesn't work.

Any help is really appreciated.
Thanks,
Joe

PS I have a 1000.4 dish

 

[garys]

Sounds like you receiver may have a bad tuner. It has nothing to do with the pointing of the dish.

 

[boba]

Have you removed AC power for about 10 minutes then plugged it in and allowed a reset sometime that cures a multitude of problems.