I was helping a friend install a motorized system this past weekend. This is like the fifth install I've done over the past year and a half, so I have pretty good experience in setting these up. Each install has had their various issues to deal with to get the system up and running smoothly, but this one is very strange. I cannot get a signal on White Springs. I know I'm on the satellite as two other transponders have quality, and the receiver (Sonicview 8000) indentifies the satellite. We're using an Invacom lnb (both linear and circular) and it locks on and indentifies Echo 5 with excellent quality, so we know that were pointed at Galaxy 27 also. The two TP's that show quality on G27 are 11780 and 11800. The quality readings are in the 60's. Of course, I had to enter the frequency info for WS manually and get zero quality. I have checked the settings over and over to make sure they are correct. 11964 H 2920 SR FEC 1/2. I used the step feature to move a little in each direction and don't even get a blip. What's really strange is that, after doing this and having no luck, I entered the PID info to see if that would help. The signal level on the TP dropped from around 65 to 40. All of the other TP's remained at 65. I rebooted the receiver, but nothing changed. Everything else on the system is fine. I've got everything from 72 to 129 with no probelms, except for WS. I'm at a total loss. I don't know what else to try. I can't understand why I'm getting nothing in terms of quality on WS. Any suggestions? Like I said, I'm at a total loss.