Can no longer reach 922 Sling DVR from Web site? ...

[speedmaster]

We've had the 922 Sling DVR since maybe February. So far it's been great and we love it. I often access the DVR from the Dish website to manage our recordings.

All of a sudden a couple weeks ago when I attempt to access the DVR from the web site I get the message: "This DVR appears to be offline." I press the "Reconnect" button with the same results.

I've gone through the support chat a couple times and they haven't helped. Our internet access is otherwise fine. the DVR otherwise works fine, and the DVR diagnostics tests all shows passing results.

I've left the DVR and Sling adapter unplugged for a couple minutes to reset them, a couple times.

Any ideas? Anyone ever run into this before?

Thanks very much in advance,
Chris

 

[AZ.]

Join the club, sounds like the problem is increasing?...Call or get ahold of a Dirt member....Ive been waiting over a week and nothing!

 

[speedmaster]

Join the club, sounds like the problem is increasing?...Call or get ahold of a Dirt member....Ive been waiting over a week and nothing!

What's a Dirt member>

 

[AZ.]

What's a Dirt member>

ooops sorry, PM one of the members, they work for dish network and try to help .

ZachS@DISH Network

Official DISH Network Support

Mary can help, Ray, Im sure Im missing a few???

 

[tstolze]

Have you tried rebooting your network equipment? routers and switches

 

[fuzzy]

Same here on 722k, have tried everything for a few weeks. DIRT we need help!