caller ID on 721

[redeye]

For the last couple of weeks, my 721 doesn't bring up the caller ID popup, nor does it keep track of the caller ID history. I've checked & double checked the "enable" setting, but to no avail. I'm guessing a software update glitch, but was wondering if anybody else had any ideas. Far as I can tell, everything else is performing normally...

 

[UGAChance]

The DP721 Software has not been updated since the end of May.

The modem might be hungup. There is a Hardware Modem inside the DP721.

Put it in Standby first before pulling power cord.

I would try pulling the power cord on the DP721 and pulling the phone cord out of the back. Wait 30 secs or a minute. Reconnect everything and see what happens.

Try doing the Diagnostics Phone Line Connection Test.