broken power button on 722

[eddieras]

i had a black box from where PIP was - i tried swapping tuners and changing channels but it wasn't working properly- so i pressed the power button for a reset. i walked away and came back and it still was not rebooted. i went to look at the power button and it was completely recessed in the machine! i unplugged and tried to wiggle it out - to no avail. i plugged back in and nothing.
anyone see this before? the mode button was always a bit sticky but i didn't think much of it cause i rarely change the mode. i have the protection plan but i'd hate to go thru getting a new machine - this one was a replacement for another 722 that died about 6 mos ago.

what'd you guys think? do they ever send out a tech to take a look at the machine first and try to fix it? i was just going to call but i'm leaving the house in 10 minutes and don't have the time - so i thought i'd post here and call in the am.

thanks!

 

[garys]

Remote can be taken apart and cleaned. Not much to it, I've done it to several remotes.

 

[Pepper]

You can remove the top cover, then very carefully remove the front panel and fiddle with the button to get it back in the right location.

 

[eddieras]

thanks - i guess i'll give it a try - if i can't fix it would you know if opening it up would negate any type of warranty

also to the garys, i'm talking about the 722 receiver not the remote... thanks guys!

 

[chainblu]

Only if you can't get it back together again...
I've never opened a 722, but the only warranty 'seal' on a 625 was on the hard drive.

 

[Frank Jr.]

I lease all my equipment save one old 301 and pay 5 bucks a month to fix or replace my equipment when it breaks. rma the thing.

 

[garys]

i'm talking about the 722 receiver not the remote... thanks guys!

My bad!!

 

[Pepper]

I was assuming of course:
- you feel technically savvy enough to try it
- you have stuff on the internal drive you would like to keep
- you have an external HDD to copy the stuff to once you get it running again

otherwise, just RMA it like Frank said.

 

[eddieras]

I was assuming of course:
- you feel technically savvy enough to try it
- you have stuff on the internal drive you would like to keep
- you have an external HDD to copy the stuff to once you get it running again

otherwise, just RMA it like Frank said.

well - two out of three ain't bad - i'm not tech savvy! i do have tons on the HDD tho - i already have an Ex HDD - the button is loose and depressed within the box. i'll take a closer look today. i'm hoping i can just get it going but seeing how it's more than just stuck worries me.

 

[eddieras]

thank you guys so much!! i was able to pop off the cover - then the nose. the plastic that is behind the power button was stressed - not allowing the button to be flush with the rest of the inside back panel. so i did not put the nose back on because it would still be depressing the power button. hooked it all back up and voila - everything works perfectly. i was also worried that with the power button depressed for an extended period it may have messed something up even more with the unit - but no problems - except i have a funny looking 722 sitting on my rack - very industrial looking with no front cover! i actually was able to partially put it back on, but not snap it fully in place.

i can't thank you guys enough!