New card is REQUIRED.
DTV pays broadcasters for every access card that has the ability to receive programming ( hence the addnl $4.99/ month ). Once an AC is activated on an account, it can not be activated on anyone else's account. It will contain info specific to the original party's IRD ( PPV history, caller ID, and a few other items). Not to mention it would help out in identifying stolen IRD's if the crook is stupid enough to call in and try to activate it.
If you deactivate a card that is on your account it may be reactivated on your account as long as it is in the same IRD.
To activate ANY used IRD that was not originally activated on your account a new card MUST be ordered.
For new customers: The only time used equipment can be activated on a pending/ new account is if the new resident is moving into a home where DTV equipment is located, the new resident can provide the previous owner's name, and an account can be found with the information being provided. Otherwise.... new equipment has to be ordered and installed. THIS IS THE FINAL RULING AND NO EXCEPTIONS ARE TO BE MADE!!!
ONLY 2 AC can be ordered at a time, and those 2 must be activated on your account before we can send out any more.
These are the GUIDELINES set down by DTV.
Yes you can order an AC before you have the receiver available. Just call in, let them know that you have a new IRD, it's installed and picking up a pic on 100, you have no access card, and provide them with false SN, and RID numbers until you have the new IRD.
Any questions or help needed, contact me
Your Friendly DTV Res Spec
white_knight_2010@yahoo.com