j1mmy6,
Find your phone book, search locally for satellite dealers........................
You'll not receive a bad receiver upon installation. For example, my friend, a local dealer, opens every box, downloads all the vital software, etc. and makes sure the remotes work. Only 1 out of 400 has failed to operate/activate properly after I did the install.
with the internet or even Dish direct, you won't know who you are dealing with.
and if you have any problems the local dealer is there to help.
very simple,
fred