Any "breaking news" on the audio dropout issue with local channels like ABC and Fox?

[dudeman739]

Any "breaking news" on the "audio dropout issue" with local channels like ABC and Fox with 622/722 receivers?

Has anyone actually received an email or talked on the phone with a Dish Network engineer about this in the past few days? Are they working hard on a fix at least? Are the engineers back from Christmas vacations to work on these issues?

 

[jlhugh]

everyone is saying this is a software problem. if so how come i don't have these problems?

 

[Loxgator]

I only have this problem with CBS in West Palm Beach OTA when I record a program

 

[kstuart]

Any "breaking news" on the "audio dropout issue" with local channels like ABC and Fox with 622/722 receivers?

Has anyone actually received an email or talked on the phone with a Dish Network engineer about this in the past few days? Are they working hard on a fix at least? Are the engineers back from Christmas vacations to work on these issues?

The problem was fixed in software update L615, but that update has not been rolled out to everyone yet.

 

[Briant73]

The problem was fixed in software update L615, but that update has not been rolled out to everyone yet.

I'll have to check when I get home which version I have because that issue was very prominent this weekend when watching the playoff games.

 

[Laddyboy]

The problem was fixed in software update L615, but that update has not been rolled out to everyone yet.

Any ideas why the rollout has seemingly been so slow on this software version? I haven't seen an update on receiver numbers for quite a while.

 

[dudeman739]

Anyone know WHY some people are getting the L6.15 software for VIP 622/722 receivers and others are not? Is the rollout based on geography? Some random rollout based on serial numbers? Based on how old your VIP622/722 is?

 

[Laddyboy]

Anyone know WHY some people are getting the L6.15 software for VIP 622/722 receivers and others are not? Is the rollout based on geography? Some random rollout based on serial numbers? Based on how old your VIP622/722 is?

They started with a rollout targeted to certain areas but then I think they switched to a rollout based on receiver number like they usually do.

 

[Laddyboy]

RandallA says he hasn't seen any more receiver number updates. He posts them over in the Tech Discussion Forum when he sees them.

 

[zim2dive]

Yes, this has been taking forever to get fixed (since it broke last summer).

I check my SW version every few days.. still stuck at 614...

 

[RandallA]

RandallA says he hasn't seen any more receiver number updates. He posts them over in the Tech Discussion Forum when he sees them.

New software update has been posted, L6.16 is spooling.

 

[tnsprin]

New software update has been posted, L6.16 is spooling.

You didn't show zipcodes in the update thread. But since it again shows that it is apparently going to all serial numbers, I would guess that it is again going out by zipcodes.

 

[Laddyboy]

I guess we know why the spooling out of 6.15 stopped. Glad my receiver never got it.

 

[Laddyboy]

You didn't show zipcodes in the update thread. But since it again shows that it is apparently going to all serial numbers, I would guess that it is again going out by zipcodes.

What's spooling now is to update the receivers that already have 6.15 to 6.16. I wider rollout will be later I suspect if 6.16 doesn't go bust like 6.15.

 

[navychop]

Gotta wonder what was wrong with 6.15 that they had to pump out 6.16 so quickly. Or some "enhancement?"

 

[RandallA]

What's spooling now is to update the receivers that already have 6.15 to 6.16. I wider rollout will be later I suspect if 6.16 doesn't go bust like 6.15.

This is correct, it's only spooling to receivers with L615. I'm glad they decided not to spool L615 to all receivers. I had nothing but troubles with L615 and my rock solid (before L615) 722 receiver.

I also got a feeling that they are adding some kind of new feature or "enhancement" with L616 like navychop said.

 

[Laddyboy]

Maybe they are also rolling out the remote scheduling feature just in time for CES.

 

[RandallA]

Maybe they are also rolling out the remote scheduling feature just in time for CES.

That's exactly what I think they're adding.

 

[DISH_NC]

Back to the original topic... My wife was watching ABC last night (HD Local) and audio was fine until she paused and started watching the paused/delayed version. Audio dropouts started until she was able to forward through a commercial back to Live mode.

 

[Briant73]

Last night watching the national championship game had audio dropouts all through the live broadcast and I'm on 616. This was on my local fox through dish.

I seemed to notice no dropouts during commercials but maybe there wasn't enough time or I wasn't paying good enough attention.

I called and reported to Dish.