An Open Letter to DIRECTV CEO Michael White

[Scott Greczkowski]

AN OPEN LETTER TO DIRECTV CEO MICHAEL WHITE
FROM SATELLITEGUYS FOUNDER SCOTT GRECZKOWSKI​

February 3, 2011​

Dear Mr. White,​

As we have recently seen on the hit CBS television show “Undercover Boss” you learned to be compassionate for your DIRECTV employees.​

Well now we believe that it is time you show the same compassion for the other half of the DIRECTV family, your customers.​

Back in December, we worked with DISH Network to help them launch their “Internet Response Team” here at SatelliteGuys. The Internet Response Team is a group of DISH Network customer service representatives who come here daily and work to help DISH Network customers with issues they may be having.​

The DISH Network Internet Response Team has been growing into an amazing success here at SatelliteGuys and has expanded onto other sites. It is something we are quite proud of.​

It would be nice if DIRECTV would do the same for it's Customers.​

SatelliteGuys.US is America’s Largest and Most Popular satellite discussion forum on the Internet. Every day tens of thousands of satellite customers or people looking to get into satellite stop by SatelliteGuys to get informed about the industry.​

Here at SatelliteGuys we do not want to serve just one satellite company's customers, we want to serve all satellite customers no matter who their satellite company is.​

We would like to offer our complete resources to help DIRECTV serve their customers as we have done to let DISH Network serve theirs.​

Mr. White, please help us better support your customers. Now that you have seen the world of DIRECTV through the eyes of your employees it is time you have seen DIRECTV from the eyes of your customers. Your customers come to us daily looking for help and advice, please allow us to better help your customers by having DIRECTV be a part of SatelliteGuys.​

We would love to talk more with you and DIRECTV to make this happen, we are even willing to fly in to meet with you and your staff at your New York or California offices.​

I can be reached directly at (860) 967-0580 during normal business hours. You can also email me at directvcares at satelliteguys.us.​

Please show the world that the Mike White we saw on TV cares about his customers just as much as he cares about his employees.​

I look forward to hearing from you!​

Best,​

Scott Greczkowski
Founder - SatelliteGuys.US​