I sent an email to Janlan Electronics, the Canadian dealer, but haven't heard back. I also posted to the Fridge, but I think the post is still not showing.
I wonder why authorized dealers can't activate the box before shipping. The terms of service could be clicked when purchasing online. It says that if you attempt to activate it after the first time, the box will be banned. Having said that I saw a post where a guy has had to re-activate it 4 times because his lost authorization. So which is it......?
Also the note attached to the Chinglish manual that warns North Americans not to factory reset it under any circumstances or else it reverts to Euro-mode is a bit daunting. Not that I don't feel warned, but it seems weird. I think a factory reset now and then is generally a healthy thing in a world with partial updates, plugins, apps, and left behinds - but not anymore I guess.
So far it will play the Blue Screen videos that I recorded on my MicroHD, that only show a Blue Screen on the MicroHD. The picture looks good and the blind scan seems good (better so far than the MicroHD), but the USALS motor functions are in single decimal points, whereas the MicroHD is 2 decimal points for better fine tuning, I suppose.
I like playing music and video from my LAN with the Alien 2, but it doesn't seem to recognize DVD folders as anything special. You can play the VOB files, but I don't see a way to play it as an actual DVD, like say XBMC. Maybe there is a way. I have found references to editing the .xml files to do things like add manual PIDS for hidden sat channels, so I'll have to dig in deeper, but at this point I'm just hoping to see what the IPTV offerings are like. I have enough sat boxes, computers, and XBMC xboxes to play with, so I'm not looking for another all immersing project. I was hoping (and still am) that it will add some convergence to my life.