Has anyone had this same sitiuation before, your comments will be appreciated.
For almost 2 months I had one 311 ird activated with AAD, last friday I upgrade my ird to a 622 DVR HD receiver, the swap process with E went fine, and with AAD my channels came like in 20 mins and I clearly specified to the CSR from AAD that this ird will be replacing my 311. he told that my 311 will loose these channels within 24 hrs, its been 48 hrs and the 311 sill has these channels active, I called them and told them that my 311 is still active and the CSR told me that in their system it only show one ird active (622), and to wait for the 311 to be deactivated.
So until now I have 2 irds with distants and I dont want to sell this ird until these AAD channels are deactivated and I dont get it why is it taking so long. So if anyone had this same problem please post if you were able to fix it.
Thanks
For almost 2 months I had one 311 ird activated with AAD, last friday I upgrade my ird to a 622 DVR HD receiver, the swap process with E went fine, and with AAD my channels came like in 20 mins and I clearly specified to the CSR from AAD that this ird will be replacing my 311. he told that my 311 will loose these channels within 24 hrs, its been 48 hrs and the 311 sill has these channels active, I called them and told them that my 311 is still active and the CSR told me that in their system it only show one ird active (622), and to wait for the 311 to be deactivated.
So until now I have 2 irds with distants and I dont want to sell this ird until these AAD channels are deactivated and I dont get it why is it taking so long. So if anyone had this same problem please post if you were able to fix it.
Thanks