What’s the worst part of getting a new gadget? Well I’m pretty sure you’d agree it’s the activation. (After all, you found this article, so you’re aware of the problem.)
Whether it’s a new phone, a new entertainment product, new internet service… it can be incredibly annoying. All you want to do is play with your new toy and you’re stuck on the phone with an overseas call center. You’re talking to someone who doesn’t know the product and doesn’t understand your needs. Then, you get transferred. We’ve all been there.
I’m going to tell you something that won’t make sense to you. Here goes. Calling the manufacturer isn’t the best way to get activated. Some of the companies you’re buying from are really big. They’re too big to care about one customer. It’s all a numbers game to them. All they want to do is get you off the phone, which is pretty funny when you think about it. I mean, all you want to do is get off the phone too, yet it seems like you end up spending a lot of time on the phone. Trying to work through chat or text can be even more annoying. These big companies don’t seem to know how to do it.
That’s why you shouldn’t work with them. You should work with Signal Connect. We will get your service activated and get you on the road. We specialize in giving real customer service to folks like you. Signal Connect doesn’t run an overseas call center. Instead, we have hard working folks in our Detroit area office who are here to help. We work hard to earn our reputation, and we’re proud of it.
There is one –precisely one– company in the world who holds all these credentials:
Just one. Signal Connect stands alone in our ability to take care of customers with almost any tech need. Those are just a few of the companies we work with. We have dozens of other affiliations for everything from small gadgets to massive SD-WAN systems. No one else does it all in one place, and yet we consistently do it better than the folks who actually make the equipment! That’s pretty amazing and we’re very proud of it.
No one does more activations of mobile and marine equipment than Signal Connect. I mean, no one on the planet. (I can’t speak for other planets, honestly we don’t do any activations on Mars. We’re working on it.)
We’re here for the mobile and marine communities with the kind of knowhow you need. Activating service on something that moves is completely different from doing it in a home or a business. We know that. The overseas call centers have no idea how you do things.
But we’re not just mobile and marine. We’ve worked with the largest governments in the world to put in advanced technology. Oil Rigs, hospitals, and remote monitoring sites depend on us. We have our fingers in a lot of different pies, as they say. Why? Because honestly, our customers ask us to do this stuff and’we’re glad to help!
No matter who you are, at home, business, on the road, water, or anywhere on Earth, we’re here for you!
Find out the Signal Connect difference for yourself. We’re here for you at 888-233-7563. We do ask that the first contact be during East Coast business hours so we can get you to the right person. Once you start working with one of our specialists, they’ll give you their direct phone number. The two of you can talk about when they can be reached, because a lot of our folks take calls all day and night. They’re happy to do it.
Call us now, or if it’s after hours, just fill out the form below. We’ll get back to you, usually within one business day.
The post Activating new technology is a drag. It doesn’t have to be. appeared first on The Solid Signal Blog.
Continue reading...
Whether it’s a new phone, a new entertainment product, new internet service… it can be incredibly annoying. All you want to do is play with your new toy and you’re stuck on the phone with an overseas call center. You’re talking to someone who doesn’t know the product and doesn’t understand your needs. Then, you get transferred. We’ve all been there.
There is a better way. And you’ve found it
I’m going to tell you something that won’t make sense to you. Here goes. Calling the manufacturer isn’t the best way to get activated. Some of the companies you’re buying from are really big. They’re too big to care about one customer. It’s all a numbers game to them. All they want to do is get you off the phone, which is pretty funny when you think about it. I mean, all you want to do is get off the phone too, yet it seems like you end up spending a lot of time on the phone. Trying to work through chat or text can be even more annoying. These big companies don’t seem to know how to do it.
That’s why you shouldn’t work with them. You should work with Signal Connect. We will get your service activated and get you on the road. We specialize in giving real customer service to folks like you. Signal Connect doesn’t run an overseas call center. Instead, we have hard working folks in our Detroit area office who are here to help. We work hard to earn our reputation, and we’re proud of it.
Work with the best
There is one –precisely one– company in the world who holds all these credentials:
- DIRECTV National Accounts, Commercial, and Residential dealer (and Dealer of the Year!)
- DISH Premier Local Retailer
- AT&T Preferred Dealer
- weBoost Certified dealer with two engineers on site
- Viasat Authorized Retailer
- RevGen/gotw3 Fixed Wireless Internet dealer
- Starlink activation partner (in association with Winegard)
- SiriusXM marine activation specialist
Just one. Signal Connect stands alone in our ability to take care of customers with almost any tech need. Those are just a few of the companies we work with. We have dozens of other affiliations for everything from small gadgets to massive SD-WAN systems. No one else does it all in one place, and yet we consistently do it better than the folks who actually make the equipment! That’s pretty amazing and we’re very proud of it.
Mobile, marine, institutional, government? Check, Check, Check, Check
No one does more activations of mobile and marine equipment than Signal Connect. I mean, no one on the planet. (I can’t speak for other planets, honestly we don’t do any activations on Mars. We’re working on it.)
We’re here for the mobile and marine communities with the kind of knowhow you need. Activating service on something that moves is completely different from doing it in a home or a business. We know that. The overseas call centers have no idea how you do things.
But we’re not just mobile and marine. We’ve worked with the largest governments in the world to put in advanced technology. Oil Rigs, hospitals, and remote monitoring sites depend on us. We have our fingers in a lot of different pies, as they say. Why? Because honestly, our customers ask us to do this stuff and’we’re glad to help!
No matter who you are, at home, business, on the road, water, or anywhere on Earth, we’re here for you!
Find out for yourself
Find out the Signal Connect difference for yourself. We’re here for you at 888-233-7563. We do ask that the first contact be during East Coast business hours so we can get you to the right person. Once you start working with one of our specialists, they’ll give you their direct phone number. The two of you can talk about when they can be reached, because a lot of our folks take calls all day and night. They’re happy to do it.
Call us now, or if it’s after hours, just fill out the form below. We’ll get back to you, usually within one business day.
The post Activating new technology is a drag. It doesn’t have to be. appeared first on The Solid Signal Blog.
Continue reading...
