A big ClubDish credit mess...

[DWS44]

Here's a screen cap of the recent activity on my account as shown on their website. Anybody got a good explanation for this one?

Just checked it tonight, and this makes the third month in a row they have done this to me...they deduct the ClubDish credits, then add them right back before the bill is released. I called about it afte the first month...CSR couldnt explain it but said it would "probably" correct itself at the next billing ( no, I didnt believe that either)...last month, same thing, so I sent a very detailed email explaining the situation to exec office along with my acct# and Phone#. The previous times I had to email them, I got a response in less than 24 hours, but no such luck this time, and now third month, same problem.

For the three months, I am now $80 in the hole on credits. First real problem I've had with Dish...and disappointed with the poor response from the exec office. Guess it's time to email again.

 

[SimpleSimon]

Just checked mine - it's fine, and in fact they are saying "# of 12" instead of the "# of 10" I thought the new CD activations were supposed to be.

I wonder if that's because they are old card numbers. Hmmm. If so, it's worth going after more than the 5 you're allowed now - maybe I can still get up to 12.

 

[John Corn]

I'm having the same problem, just slightly different.

I made my first referral to Dish back at the end of May and have yet to receive my PPV certificates or that Dish Movers certificate, only thing I have gotten is my $5.00 credits.

I talked with Natalie from the exec offices 3 times now, they claim they have mailed them to me......well I haven't got anything. They keep telling me they will send them to me again.

I'm done with Club Dish, no more for me. I done all the footwork, price comparisons, telling my first 2 referrals about Dish, how to use there DVR's then I end up fighting Dish for their PPV's certificates and Club Dish Mover thingy.

My kids would enjoy those PPV certificates.......oh well