I just got my 811 this morning to replace my 6K. Everything going along OK until I noticed that WCIU (analog 26/digital 27), which remaps to channel 001-1 and 001-2 wasn't in the list of digital channels after a did a scan. I did a manual add for 27, entered the stations ID and saved it, but still didn't show up.
Here's a gotcha, channel 1 is assigned to control the back panel video/audio inputs so you can't get WCIU-DT to show up in the guide or tune to it. I spent the first hours with the regual CSR's (asking to PLEASE be transfer to advanced tech support and being told to shut up he knew how to do his job, got to a supervisor very quickly after that). The next 40 minutes was with advanced tech that understood the problem and tried to see if he could find a way to disable the back inputs so I could get channel 1, no luck.
Since nobody in engineering works the weekend he's going to talk to someone Monday AM to see what can be done about this issue (he's run into PSIP remap problems before an knows exactly what tech to talk to) and will get back to me by the end of next week. Just wanted to let others in the Chicago area that visit this forum know so they don't waste their time calling Dish. RAD
Here's a gotcha, channel 1 is assigned to control the back panel video/audio inputs so you can't get WCIU-DT to show up in the guide or tune to it. I spent the first hours with the regual CSR's (asking to PLEASE be transfer to advanced tech support and being told to shut up he knew how to do his job, got to a supervisor very quickly after that). The next 40 minutes was with advanced tech that understood the problem and tried to see if he could find a way to disable the back inputs so I could get channel 1, no luck.
Since nobody in engineering works the weekend he's going to talk to someone Monday AM to see what can be done about this issue (he's run into PSIP remap problems before an knows exactly what tech to talk to) and will get back to me by the end of next week. Just wanted to let others in the Chicago area that visit this forum know so they don't waste their time calling Dish. RAD